FAQ
Have a question?
We’ve shared our most frequently asked questions to help you out.
Support
LendInAsia is a technology development company and NOT A LENDER. We assist our clients (Lenders) to move their traditional and offline loan businesses to online by developing trailblazing websites and applications (Android and iOS).
You may reach out to our live chat and provide your contact number and email. Our account manager will contact you as soon as possible.
Yes! You may contact your account manager if you have any questions about the system.
LendInAsia is located in Singapore.
It is the maintenance fee of your system. It includes server upgrades and bug fixing.
No. The maintenance fee is inclusive of all charges. However, it applies within the SAME SYSTEM only.
We allow upgrades by paying the difference.
Payment
A minimum of 50% is needed for the upfront payment; the remaining 50% must be paid within the next 30 days.
We accept all types of payments, namely cash deposits, online banking, telegraphic transfers, cryptocurrencies, etc.
We support MYR, SGD, THB, IDR, and VND.
No. We do not have an instalment option.
Features
We compile and update our centralised blacklist portal through our clients. This ensure that you will not meet any bad applicants.
In addition to the services in Standard, Premium also comes with features such as user behaviour tracking, call duty assignment, customised commission table as well as advanced and personalised analysis reports.
The designs and features are dependent on the package that you choose. With an upper-tier package, your website enjoys better customisations.
